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Our Mission

To cultivate a culture of innovation, collaboration, and exceptional performance. We are committed to providing a family-oriented work environment that fosters a sense of belonging and teamwork among our employees. Through this, we consistently deliver outstanding results and exceed customers expectations, building long-lasting relationships based on trust and respect.

Our Vision

To deliver exceptional performance and value to our clients by leading them through dynamic process and technology transformations that align with their mission objectives.

Our Values

Our core values are the foundation of our company’s culture and guide our actions every day. We are proud to uphold these values as we strive for excellence in all that we do.

Thank you for taking the time to learn about our core values. If you have any questions or would like to know more about our company,
please do not hesitate to contact us.



At our company, we hold integrity in high regard. We understand the trust that our customers and employees place in us, and we are committed to conducting our business with honesty, transparency, and accountability. Our decision-making is guided by the principles of integrity, ensuring that we always prioritize quality in the best interests of our customers and employees.


As a customer-focused organization, we strive to provide meaningful, high-quality experiences. We continuously analyze our processes to identify areas of improvement and efficiency. We are dedicated to developing innovative solutions and delivering services with the highest standards of business ethics. Our commitment to service excellence is unwavering.


We embrace a culture of innovation, constantly challenging ourselves to meet the evolving needs of our customers and employees. We encourage creative thinking and are not afraid to take calculated risks as we work together to solve complex technological problems. We foster an environment of open communication and collaboration, valuing diverse perspectives as we spark new ideas and drive innovation forward.



Our Commitment

Crystal Management has an organizational culture of continual
improvement. Strategic decisions have been made to obtain corporate certifications, adopt international standards and implement measures to strengthen the company’s information security program.  The company’s commitment to quality and meeting customer requirements is engrained in the company’s culture from recruiting to contract delivery. This focus across all functional areas allows Crystal Management to deliver high quality services and meet customer needs. 

List of Company certifications:

•    ISO 9001 – Quality Management System
•    ISO/IEC 27001 – Information Security Management System

Fostering a Culture of Cybersecurity

Crystal Management has implemented security measures focused on information security, cybersecurity and privacy protection. Security measures and controls are regularly reviewed by our experts to ensure the confidentiality, integrity and availability of information. Measures include requirements from various cybersecurity standards and best practices (e.g., NIST 800-171, Cybersecurity Framework, Cybersecurity Maturity Model Certification).

cyber-security-2022-11-02-00-01-06-utc (1)
Business people analyzing documents and discussing business strategy at conference room.

Technology Strategy

Crystal Management builds additional efficiency into our
quality management by leveraging robotic process
automation and smart project automation capabilities. This introduction of new capabilities can provide us with quicker, more secure and more productive ways to implement our processes as well as assessing and evaluating other emerging technologies for positive customer outcomes.

Our Leadership

Diana Wilson

Vice President, Human Resources

Joshua Caldwell

Vice President, Operations and Delivery

Victoria Boughton

Vice President, Administration

Samuel Lehman

Vice President, Talent Acquisition

Jack Longanacre

Vice President, Accounting and Finance

Our History

Crystal Management was established in 2005 to address the technology needs that emerged following the September 11, 2001 attack. Our primary focus was to mitigate vulnerabilities and prevent points of failure in critical
operations and information technology infrastructure for the federal government.

At Crystal Management, we remain committed to our foundational value of respect for customers and employees. As we continue to adapt to our customers evolving needs, we take pride in our shared purpose and focus on the mission ahead.

Over the past two decades, we have honed our expertise and proven our capabilities in some of the most challenging environments. Today, Crystal management provides advanced technology solutions and dynamic management services to a broad range of customers.

Our Clients

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